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SITUATION AND SOLUTIONS FOR DEVELOPING VIETNAM’S DIGITAL HUMAN
RESOURCES IN THE EWERA

Vu Hoang Dung , Le Minh Tam , Vu Van Ha* 3
2
1
1 University of Social Sciences and Humanities, Hanoi, Vietnam.
2 University of Finance and Marketing, Ho Chi Minh City, Vietnam.
3 Hanoi Open University, Hanoi, Vietnam.
(*E-mail: vuha_dcsvn@yahoo.com.vn)

ABSTRACT
The development of the digital economy is becoming the dominant trend in the
global economy, in which digital human resources are identified as a key factor, decisive
for the speed, quality and sustainability of the development process. Vietnam has the
advantage of a large population, a young population structure and increasing access to
technology, but its digital human resources still have many limitations both in quantity
and quality. This article focuses on analyzing the role and current status of Vietnam's
digital human resources, and then proposes some key directions and solutions to develop
digital human resources in order to contribute to promoting Vietnam's digital economy in
the new era.
Keywords: Digital human resources, digital economy; digital transformation; human
capital; Vietnam.

1. Introduction
The Fourth Industrial Revolution is driving a profound shift in the global economic
structure. The boom of digital technologies such as artificial intelligence (AI), Big Data, the
Internet of Things (IoT), cloud computing and blockchain is not only altering production
and business methods but also restructuring national governance models and social life.
In this context, the digital economy has emerged as a new growth space, where
knowledge, data and technology become the primary factors of production. Therefore,
the competitiveness of each nation is increasingly tied to its capability to master
technology, its level of innovation and the quality of its human resources.
For Vietnam, the development of the digital economy is identified as a strategic
orientation aimed at creating new growth drivers, enhancing labor productivity and
consolidating autonomy amidst increasingly deep international integration. Major policies
on national digital transformation and the building of a digital economy and digital society
have been promulgated and implemented in a relatively synchronized manner, reflecting
high political determination to capitalize on the opportunities of the digital era. However,
international experience indicates that digital transformation is not merely a matter of
technological infrastructure or investment in modern equipment; it is fundamentally and
foremost a matter of human capital.
Technology can be imported or deployed in a short period, yet the capacity to
master, operate and innovate technology depends on a long-term accumulation process
in education, training, institutional environment and innovation culture. Consequently,
without a workforce possessing digital skills and creative thinking, the transformation

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