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point  for  measuring  company  practices  and  progress  over  time  in  Australia .  The
                                                                                                    176
                  research  is  based  on  a  desktop  analysis  by  ACSI  analysts  of  publicly  available

                  information for the 2016 reporting year including information provided in a company’s
                  annual  report,  website,  and  standalone  sustainability  report.  The  report  argues  that
                  efforts to improve sustainability disclosure have yielded solid progress since they first
                  began researching this topic. Most companies now understand the value of sustainability
                  disclosure  and  crucial  internal  audits’  role  to  help  management  to  achieve  these
                  objectives.
                        3. Research methodology
                        A study was done by researching a summative content analysis method to collect,

                  examine, analyze, and synthesize all relevant information from academic research and
                  journals,  books,  organizational  reports,  and  other  publications  about  sustainability,
                  corporate governance and ESG engagement performed by the integrated internal audit
                  function.  The  data  was  obtained  from  widely  accessible  resources.  Statistical  data
                  analysis  and  comparison  with  international  standards  and  national  legislation  were
                  systemized and evaluated to collect sufficient proper data to provide insights into best

                  practices and areas for improvement in ESG engagement and make recommendations
                  for Vietnamese enterprises in the context of sustainability reporting.
                        4. Research findings and discussion
                        4.1. The significance of ESG matters – integrated in three-line model
                        The organization  integrates ESG into  business by using the three-line model’s
                  approach, which defines roles and responsibilities functions in the integrated reporting
                  process as outlined in the model. While the first line management roles directly focused

                  on performing the business strategy through providing products/ services to clients and
                  outcomes for stakeholders, the second line roles included compliance  and ESG risk
                  management activities in relation to the integrated reporting processes. Internal auditing
                  serves as the third line role including understanding the design and operation of the
                  integrated reporting process, evaluating and improving risk and control assessment and
                  enabling a transparent approach across the three lines. Regarding to ESG aspects, the

                  internal audit considers as the roles of the third line that determine the scope of assurance
                  and consulting over the main concerns of the followings, for example, ensuring the
                  effectiveness  of  the  approach  to  integrate  the  consideration  of  ESG  aspects  in  the
                  organizational structure and governance as well as offering advice on how ESG aspects
                  can  affect  the  demand  for  the  company’s  products  or  services.  ESG  reporting  may
                  include  both  financial  or  non-financial  data,  such  as  measures  of  a  company’s
                  performance  against  ESG  risks,  and  related  missions.  Through  ESG  reporting,
                  enterprises  may  integrate  ESG  considerations  into  their  business  strategy,  risk

                  management practices and communicate how such considerations affect their business
                  and  are  relevant  to  their  stakeholders.  ESG  issues  are  growing  in  importance  to
                  companies,  investors,  and  other  stakeholders  for  making  decisions.  Figure  4  below
                  clarifies ESG matters integrated three-line model.

                  176  ACSI (2015), “Corporate Sustainability Reporting in Australia”
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