Page 358 - ISC PROCEEDINGS 21.4

ARTIFICIAL INTELLIGENCE IN VIETNAM’S IMPORT–EXPORT LOGISTICS:
CURRENT STATUS AND STRATEGIC SOLUTIONS

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1
2
Nguyen Trung Thanh* , Truong Thi Hong Phuong , Nguyen Thi Kim Ngan ,
Do Thi Kieu Trang , Tran Thi Huyen , Pham Minh Hieu 6
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5
1, 2, 3, 4 Hanoi Open University, Hanoi, Vietnam.
5 National Academy of Education Management, Hanoi, Vietnam.
6 National Economics University, Hanoi, Vietnam.
(*E-mail: ntthanh7@hou.edu.vn)

ABSTRACT
In the context of rapid digital transformation and the Fourth Industrial Revolution,
artificial intelligence (AI) is increasingly playing a crucial role in enhancing the efficiency
and competitiveness of global supply chains. For Vietnam, a highly open economy with a
rapidly expanding import–export sector, logistics has become a strategic industry that
significantly influences national competitiveness. However, despite strong growth,
logistics costs in Vietnam remain relatively high, accounting for approximately 16–20% of
GDP, compared to the global average of around 10–12%.
This study analyzes the current state of AI adoption in Vietnam’s import–export
logistics sector, focusing on its applications in demand forecasting, transportation
optimization, warehouse management, and customs operations. The research is based on
secondary data analysis, drawing on national logistics reports and international studies.
The findings indicate that although AI has significant potential to improve operational
efficiency and reduce logistics costs, its adoption in Vietnam remains uneven due to
fragmented data infrastructure, limited financial capacity, and shortages of skilled human
resources.
Based on these findings, the paper proposes strategic recommendations to
accelerate AI adoption, including strengthening digital transformation strategies,
developing integrated data systems, enhancing industry collaboration, and investing in
human capital. The successful implementation of these measures is expected to support
the development of a smart logistics ecosystem and strengthen Vietnam’s integration into
global value chains.
Keywords: Artificial intelligence; logistics; import–export; supply chain management;
Vietnam.

1. Introduction
In the context of a global economy undergoing profound restructuring under the
influence of Industry 4.0 technologies, the Import–Export logistics sector is no longer
merely a physical transportation activity but has gradually evolved into a data-driven
ecosystem. For Vietnam-an economy characterized by a high level of trade openness with
total imports–export turnover exceeding USD 700 billion - logistics plays a crucial role as
the “lifeblood” sustaining national competitiveness within global supply chains [3], [11].
However, a significant paradox persists: domestic logistics costs remain relatively
high, accounting for approximately 16–18% of GDP, which creates considerable barriers
for Vietnamese goods when entering demanding markets such as the European Union
and the United States [1], [11].

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