Page 208 - ISC PROCEEDINGS 21.4

References
[1]. Anomah, S. (2025). Assessing the institutional readiness and capacity for AI
adoption in public audit institutions in developing countries: Evidence from Ghana.
Telematics and Informatics Reports, 20, 100260.
https://doi.org/10.1016/j.teler.2025.100260
[2]. Iuga, I. C., & Socol, A. (2024). Government artificial intelligence readiness and
brain drain: Influencing factors and spatial effects in the European Union member states.
Journal of Business Economics and Management, 25(2), 268–296.
https://doi.org/10.3846/jbem.2024.21136
[3]. Janssen, M., Brous, P., Estevez, E., Barbosa, L. S., & Janowski, T. (2020). Data
governance: Organizing data for trustworthy artificial intelligence. Government
Information Quarterly, 37(3), 101493. https://doi.org/10.1016/j.giq.2020.101493
[4]. Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation:
Results from expert interviews. Government Information Quarterly, 36(4), 101385.
https://doi.org/10.1016/j.giq.2019.06.002
[5]. Nguyen, D. P., Ruangthamsing, C., Kamnuansilpa, P., Lowatcharin, G., &
Setthasuravich, P. (2026). Generative AI in developing countries: Adoption dynamics in
Vietnamese local government. Informatics, 13(2), 22.
https://doi.org/10.3390/informatics13020022
[6]. OECD. (2025a). Governing with artificial intelligence: The state of play and way
forward in core government functions. OECD Publishing.
https://doi.org/10.1787/795de142-en
[7]. OECD. (2025b). Government at a glance 2025. OECD Publishing.
https://doi.org/10.1787/0efd0bcd-en
[8]. Savveli, I., Rigou, M., & Balaskas, S. (2025). From e-government to AI e-
government: A systematic review of citizen attitudes. Informatics, 12(3), 98.
https://doi.org/10.3390/informatics12030098
[9]. Tangi, L., Rodríguez Müller, A. P., & Janssen, M. (2025). AI-augmented
government transformation: Organisational transformation and the sociotechnical
implications of artificial intelligence in public administrations. Government Information
Quarterly, 42(3), Article 102055. https://doi.org/10.1016/j.giq.2025.102055
[10]. Totonchi, A. (2025). Artificial intelligence in e-government: Identifying and
addressing key challenges. figshare. https://doi.org/10.6084/m9.figshare.28164425.v1
[11]. UNESCO. (2025). Viet Nam artificial intelligence readiness assessment report.
UNESCO.
[12]. United Nations. (2024). UN e-government survey 2024.
https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-
2024
[13]. Vasconcelos, J. R., Dener, C., Nii-Aponsah, H., Blanco, C. V., Immonen, A. J.,
Nordlund, P., Siregar, F., & Song, Y. (2025). GovTech maturity index 2025: Tracking public
sector digital transformation worldwide. World Bank Group.
[14]. Wirtz, B. W., Weyerer, J. C., & Geyer, C. (2019). Artificial intelligence and the
public sector—Applications and challenges. International Journal of Public Administration,
42(7), 596–615. https://doi.org/10.1080/01900692.2018.1498103
[15]. Zuiderwijk, A., Chen, Y.-C., & Salem, F. (2021). Implications of the use of
artificial intelligence in public governance: A systematic literature review and a research
agenda. Government Information Quarterly, 38(3), 101577.

207