Page 283 - ISC PROCEEDINGS 21.4
P. 283

2. Theoretical foundation and research analytical framework
                        2.1. AI as a general-purpose technology and foundational capability
                        In the economics of innovation, AI is regarded as a general-purpose technology
                  because of its broad applicability, continuous improvement potential, and capacity to
                  generate complementary innovations across multiple sectors (Bresnahan & Trajtenberg,
                  1995). Beyond its role in automation, AI expands capabilities for analysis, forecasting, and
                  decision support, thereby directly affecting firms’ governance structures and competitive
                  logic.
                        At the organizational level, the value of AI does not depend solely on ownership of
                  the technology, but on the ability to internalize it as organizational AI capability. This
                  capability encompasses not only data infrastructure and algorithms, but also the
                  integration of technological platforms, digital human capital, and mechanisms for
                  translating analytical outputs into strategic decisions. According to Russell and Norvig
                  (2021), AI refers to systems capable of perceiving, learning, and acting to achieve
                  specified goals. Accordingly, without integration into managerial processes, AI remains a
                  set of fragmented applications; when deeply embedded in the organization, however, AI
                  can become a strategic asset that enables firms to reconfigure resources and adapt more
                  flexibly to competitive environments (Aghion et al., 2019).
                        In sum, the strategic value of AI lies not in the technology itself, but in the firm’s
                  ability to combine AI with organizational learning in order to build a foundational
                  capability for long-term innovation and competition.
                        2.2. Dynamic capabilities theory
                        Dynamic capabilities theory provides a critical foundation for explaining the
                  strategic role of AI in firms. According to Teece et al. (1997), dynamic capabilities are the
                  firm’s ability to integrate, build, and reconfigure resources in order to adapt to changing
                  environments. At their core, dynamic capabilities are manifested in three key processes:
                  sensing opportunities and risks, seizing opportunities through decision-making and
                  resource allocation, and transforming or reconfiguring the organization to sustain long-
                  term adaptation.
                        In the digital context, AI may be viewed as an intermediate capability that supports
                  all three of these processes (Warner & Wäger, 2019). First, AI helps firms sense more
                  effectively by analyzing large-scale, real-time data to identify market signals, demand
                  trends, and potential risks. Second, AI supports seizing opportunities by improving
                  forecasting quality, enhancing decision-making, and optimizing resource allocation. Third,
                  AI facilitates reconfiguration by supporting process redesign, data integration, and more
                  flexible modes of organizing operations.
                        From this perspective, organizational AI capability is not simply the deployment of
                  specific tools such as machine learning or natural language processing, but the ability to
                  select, combine, and exploit these technologies in alignment with the firm’s strategic
                  objectives (Russell & Norvig, 2021). Thus, AI is not an end result in itself, but a driver that
                  strengthens dynamic capabilities and lays the foundation for strategic restructuring and
                  continuous innovation.
                        2.3. AI-driven strategic restructuring
                        In this study, strategic restructuring is understood not merely as adjusting an
                  organizational chart, but as a process through which the firm repositions itself by
                  reconfiguring resources, redesigning operating models, and adjusting business models
                  (Johnson, 1996). Under the influence of AI, this process becomes faster and deeper as


                                                                                                      282
   278   279   280   281   282   283   284   285   286   287   288