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businesses can access a wide range of government services, using multi-channel
approaches anytime and anywhere.
Secondly, innovating G2B (Government to Business) business services: South Korea
has built a government-for-business system, a one-stop service portal for businesses with
a ubiquitous trade center (u-Trade Hub). Typical transaction methods include providing
information on laws, regulations, policies, and public administrative services online to
businesses, primarily via the internet.
Thirdly, innovating the Government working method (Government-to-Government -
G2G). G2G allows online communication and information sharing between government
agencies through a unified data system. South Korea's experience in building e-
government shows that it is necessary to consider the digital divide between regions;
information transparency; information security issues; combating cyberterrorism; and
strengthening public trust in the government.
The second achievement is the policy of universal internet access. To develop the
digital economy, South Korea proactively implemented a policy of universal internet
access for all its citizens. The percentage of South Korean households connected to the
internet is projected to reach 100% by 2025, ranking first among the 175 countries of the
International Telecommunication Union (ITU). According to the Akamai Internet Research
Organization, South Korea currently has the fastest internet connection speed in the
world, surpassing both Japan and the United States. The success in popularizing high-
speed internet in South Korea is primarily due to the government's timely and strong
implementation of initiatives in education and information technology infrastructure,
creating a perfect start. These internet outreach policies continue to be effectively
implemented. South Korea encourages close collaboration between the government-
backed private sector and the public sector in building internet infrastructure.
Furthermore, the high urban population density (up to 83% concentrated in apartment
buildings in Seoul, Busan, and Incheon) makes the construction of broadband fiber optic
infrastructure easier and significantly reduces costs, while minimizing internet
transmission performance losses.
By 2025, South Korea aims to provide broadband internet (fiber optic) access to all
households (almost 100% of South Korean households will have fixed broadband
connections). This success is the result of a national digital infrastructure strategy, in
which the South Korean government aims for comprehensive fiber optic coverage and the
simultaneous promotion of 5G services, helping South Korea maintain its position as one
of the countries with the fastest internet speeds in the world, while also creating a
foundation for digital services such as e-commerce, online education and AI technology.
South Korea is also a leading country in new technology trends, including the
widespread deployment of 5G networks with the fastest coverage and the highest user
rate in the world thanks to strong government investment in telecommunications
infrastructure. South Korea is preparing for 6G technology. According to market research
firm Strategy Analytics, the number of 5G smartphone users in South Korea will reach 16
million (2025) - the highest number among all countries globally. It is projected that 5G
technology will contribute $1.3 trillion to global GDP in 2030, with South Korea
contributing US$30 billion . South Korea's success in popularizing high-speed internet is
4
due to five interconnected factors, including:

4 According to a report by the world's most reputable auditing firm, PwC (PricewaterhouseCoopers), titled
"The Global Economic Impact of 5G"
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